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The Best Burger Chains in the US, According to Customer Reviews

Updated: Jun 25, 2023

Looking for the Best Burger Place in the US? We got a list of the Top 5 Fast Food Chains.

 Best Burger Chains in the US, According to Customer Reviews

Burgers are one of the most popular and beloved foods in America. Whether you like them juicy, cheesy, crispy, or loaded with toppings, there is a burger place for you.

But with so many options, how do you choose the best one? To help you out, we have compiled a list of the top 5 fast-food chains that serve burgers in the US. These are based on customer reviews, ratings, and quality of ingredients. Here they are:

1. Shakeshack - It is based in New York City. It started out as a hot dog cart inside Madison Square Park in 2001, and its popularity steadily grew. They make gourmet hamburgers, hot dogs, crinkle-cut french fries, and milkshakes.

Shakeshack Burgers

Their burgers are made with 100% all-natural Angus beef, and their shakes are hand-spun with real sugar and no corn syrup. Customers love their fresh and flavorful food, friendly service, and cozy atmosphere.

Shakeshack has a 3.2-star rating on Yelp and a 2.3-star rating on Trustpilot. Some of the most praised items are the cheeseburger, the 'shroom burger, and the shack stack.

2. Five Guys - They focus on hamburgers, hot dogs, and French fries, and are headquartered in Lorton, Virginia. There are a total of 1,361 Five Guys locations in the States.

Five Guys Burgers
Five Guys Burgers

They use fresh ground beef that is never frozen, hand-cut potatoes that are fried in peanut oil, and toppings that are customizable to your liking. Customers appreciate their generous portions, quality ingredients, and free peanuts while you wait.

Five Guys have a 3.8-star rating on Yelp and a 2-star rating on Trustpilot. Some of the most recommended items are the bacon cheeseburger, the kosher-style hot dog, and the cajun fries.

3. Culvers Burgers - They operate primarily in the Midwestern and are having 750 locations in-country. They are famous for their butter burgers, which are made with fresh beef patties that are seared on a grill and served on lightly buttered buns.

Culvers Burgers
Culvers Burgers

They also offer frozen custard, cheese curds, salads, soups, and sandwiches. Customers enjoy their fast and friendly service, clean and comfortable environment, and delicious food.

Culvers has a 4-star rating on Yelp and a 2.4-star rating on Pissed Consumer. Some of the most popular items are the fish sandwich, the chicken strips, and the Swiss burger.

4. In-N-Out Burger - They are based in Irvine, California, and have 358 stores in-country. They are known for their simple but high-quality menu of burgers, fries, shakes, and sodas.

In-N-Out Burger
In-N-Out Burger

They use fresh beef that is never frozen, hand-cut potatoes that are cooked in vegetable oil, and produce that is delivered daily. They also have a secret menu that offers variations such as animal style, protein style, and grilled cheese. Customers rave about their consistent taste, freshness of ingredients, and friendly staff.

In-N-Out Burger has a 4-star rating on Yelp and a 4-star rating on Trustpilot. Some of the most loved items are the double-double burger, the fries, and the Neapolitan shake.

5. Whataburger - They are based in San Antonio, Texas, and have over 800 locations in-country. They specialize in burgers that are made with 100% pure American beef that is cooked to order. They also offer chicken sandwiches, salads, breakfast items, and desserts. They have a distinctive orange-and-white striped design that is inspired by an old airplane hangar. Customers appreciate their large portions, variety of options, and Texas charm.


Whataburger has a 3.5-star rating on Yelp and a 2-star rating on Trustpilot. Some of the most favored items are the patty burger, the honey butter chicken biscuit, and the spicy ketchup.

These are our top 5 picks for the best burger places in the US. Of course, there are many more options to explore, but these ones stand out for their quality, service, and customer satisfaction. This test was conducted by Mike Majlak, a YouTuber with over 3 Million Subscribers. If you are craving a burger, you can’t go wrong with any of these fast food chains. Bon appetite!


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